Privacy policy

Who We Are

Furniture Mind part of Trendy Products UK LTD ('we' or 'us' or 'our') gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Furniture Mind part of Trendy Products UK LTD's registered office is at Unit 4, Havannah Street, Cardiff CF10 5SF and we are a company registered in England and Wales under company number 06194562. We are registered on the Information Commissioner's Office Register; registration number TBC, and act as the [data controller/data processor] when processing your data. Our designated Data Protection Officer/Appointed Person is Rufus Bowen who can be contacted at Unit 4, Havannah Street, Cardiff, CF10 5SF 02920 105761.

Information That We Collect

Furniture Mind part of Trendy Products UK LTD processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from you is: -

• Name

• Date of Birth

• Home Address

• Personal Email

• Business Email

• Home Telephone Number

• Mobile Telephone Number

• National Insurance Number

• Passport Number

• Driver's License Number

• Special Category Data (i.e. health/medical information, details about religion, sexuality etc)

We collect information in the below ways: -

online form, website orders, telephone orders, showroom orders, live chat, employment CV's

How We Use Your Personal Data (Legal Basis for Processing)

Furniture Mind part of Trendy Products UK LTD takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

• We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address

• We collect and store your personal data to provide internal quality reviews and training

• We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

• We have a legal obligation to share your personal data with [insert company name] who are a credit reference agency and provide us with financial background checks prior to you commencing employment with us

• We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

• We collect information to send out tailored marketing based on order history and website view history

Your Rights

You have the right to access any personal information that Furniture Mind part of Trendy Products UK LTD processes about you and to request information about: -

• What personal data we hold about you

• The purposes of the processing

• The categories of personal data concerned

• The recipients to whom the personal data has/will be disclosed

• How long we intend to store your personal data for

• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Furniture Mind part of Trendy Products UK LTD Trendy Products UK LTD uses [a third-party/third-parties] to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

• Companies and individuals that help us fulfil our customer orders, such as product suppliers, payment service providers, professional logistics services, and delivery and freight companies.

• Professional service providers who help us run our day to day business activities, such as marketing companies, software providers, consultants, and advertising partners.

• Professional accountants who provide us with services in processing employee payroll, tax and business accounting

Safeguarding Measures

Furniture Mind part of Trendy Products UK LTD takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus/malware

Transfers Outside the EU

Trendy Products UK LTD utilise some products or services (or parts of them) that may be hosted/stored in USA which means that we may transfer any information which is submitted by you through the website outside the European Economic Area ("EEA") for the below purposes: -

Mailchimp – Newsletter subscriptions and email marketing campaigns

Therefore, when you sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in the USA. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Trendy Products UK LTD to protect your data and comply with the relevant data protection laws.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Trendy Products UK, however, as this information is required for us to provide you with our services, deliver your products and legitimate interests. We will not be able to offer some/all our services without it.

How Long We Keep Your Data

Furniture Mind part of Trendy Products UK LTD only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a maximum of 6 years after which time it will be destroyed. Contact information where consent has been provided for marketing communications will be kept indefinitely until request has been made for said data to be removed. However we have processes in place to keep your information accurate and up to date

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

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